1. Scope
This Privacy Policy explains how Soundcastle AI handles personal information in connection with this website and related business communications. Separate agreements and privacy notices may apply to enterprise services, customer data, or recruitment processes.
2. Information we handle
When you communicate with us through an available business channel, you may provide your name, business contact information, organization, and the details of your inquiry. Please provide only information needed for your request.
When the website is hosted, its hosting provider may process technical information such as IP addresses, browser details, requested pages, and access times to deliver and protect the site. The precise records and retention depend on the hosting configuration.
3. Project briefs and audio
The project brief form creates a downloadable text file in your browser. It does not submit the form to Soundcastle AI or save its contents to our servers. You control the downloaded file and any later sharing.
This website does not request microphone access, record conversations, or accept audio uploads. Audio and other customer data used in a separately agreed project are governed by the applicable project terms and data-handling arrangements.
4. Cookies and tracking
The current website does not include advertising trackers, analytics scripts, or nonessential cookies. Fonts and brand assets are served with the site. External sites linked from our pages may use their own cookies and tracking technologies under their own policies.
5. How information is used
Information received through business communications may be used to respond to inquiries, discuss potential projects, manage a business relationship, and maintain security or meet applicable legal obligations. We limit these uses to the purpose of the communication and other purposes permitted by applicable law.
6. Sharing and service providers
Where needed, information may be handled by service providers supporting hosting, communications, and business administration, subject to appropriate safeguards. Information may also be disclosed where required by law or necessary to protect legal rights and security. We do not sell personal information collected through this website.
Service providers may operate in other countries, where information may be subject to local laws. Project-specific residency and processing requirements should be agreed before customer data is shared.
7. Retention and security
Personal information should be retained only for as long as needed for the purpose for which it was collected, including applicable legal, contractual, and recordkeeping requirements. Reasonable administrative and technical safeguards should reflect the sensitivity of the information. No internet transmission or storage method can be guaranteed completely secure.
8. Your choices and rights
Depending on applicable law, you may request access to or correction of personal information, request deletion, or withdraw consent to certain uses. Legal obligations and other permitted exceptions may limit a request. We may need to verify your identity before responding.
You can choose not to provide optional information and can delete a locally downloaded project brief from your device. You may also raise a concern with the privacy regulator responsible for your jurisdiction.
9. Children and external websites
This website is intended for business audiences and is not directed to children. Please do not submit children’s personal information. Links to external resources are provided for convenience; those organizations are responsible for their own content and privacy practices.
10. Questions and policy changes
For privacy questions or requests relating to an existing business relationship, use the Soundcastle AI contact details provided in that relationship and identify your request as a privacy inquiry. Our project planning page currently provides a local brief download only; it does not send messages or privacy requests.
We may update this policy to reflect changes to the website or information practices. The date above identifies the latest version. Material changes will be communicated as required by applicable law.